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Sunday, May 20, 2012                  

 

We provide our clients with a variety of IT support solutions that best fit internal IT resource and budgets, a truly bespoke service offering the customer choice and flexibility.

We have dedicated IT engineers with a vast variety of skill sets and specific job roles at our disposal, helping your business obtain a sound IT environment.

  • Pay as you go
  • Bronze
  • Silver
  • Gold
  • Short term Contracts
  • Long term contracts
  • Emergency Response

Installations:-

PC

We specialise in computer installation on any scale. We can supply you with pre imaged machines with all your applications installed at no extra cost to save you precious time and money. We will work with you to ensure that installations are carried out at a time and day convenient to you to minimise disruption to your business and workforce.

Server

We Specialise in both Microsoft and Linux based servers and can install and support most mainstream server technologies including:- DNS, SQL, Active Directory and Exchange.

Network

We specialise in all areas of Network support and Installation. We can support and implement network monitoring, switches, routers, firewalls, VPN (Virtual Private Network technology, including Home to Office access) and cable and wireless technologies.




Peripheral

We can advise upon, support and Install most Peripheral devices including Brother, HP and Compaq devices.

IT Helpdesk / Remote management:-

If you are seeking someone to manage your IT service and technical support needs, our help desk service is just a phone call away. Jupiter can provide you with the freedom to focus on running your business while giving your employees a reliable helpdesk service. Using remote connection software, our highly skilled engineers will diagnose and resolve a high percentage of your day to day problems without ever having to visit your site. Due to the nature of some faults, it is not always possible to rectify them remotely, in such cases we will arrange for an engineer to visit your premises.

Servers:-

We Specialise in both Microsoft and Linux based servers and can install and support most mainstream server technologies including:- DNS, SQL, Active Directory and Exchange.

Your servers are the heart of your IT systems and if they fail your business could suffer. This could mean company down time due to not being able to access critical data or even more worrying the permanent loss of information if the server fails and your data is not backed up properly. To minimise the risk of failure we can carry out regular maintenance of your systems. Some of the areas we offer as standard are:-

  • Checking your back up procedure is working
  • Checking of server event logs
  • Virus, spyware and malware scanning
  • Hardware monitoring
  • Patch management

Network Infrastructure

Asset management

We can offer you a complete asset management solution including a final report. The report will identify your business assets which can then be analysed and potential faults, poor performance and weakness can be identified. You can then decide whether to adhere to the identification / recommendations.

Our team will analyse your network, servers, desktop computers, printers and any other equipment you may have. We will also check your software and licensing agreements, your anti virus and spyware state. One of the most important aspects of the audit will be the examination of your disaster recovery plans.

We strive to achieve real solutions and to add value and reliability to all areas of your business.

Mobile Communication

Experts in mobile communications, we are able to provide a great value, high quality email service direct to handheld devices and laptops. We can give you the option of using your existing Microsoft exchange 2003 server, or taking our hosted service package. Both of these solutions offer your organisation a cost effective way to access your corporate email, calendar, contacts, tasks, address book and other applications, using mobile devices whilst away from the office.

We work closely with trusted mobile telecoms companies to achieve fantastic deals on handheld devices and 3G/GPRS data contracts, offering you a completely managed package from start to finish.

  • Hosted Solutions
  • Email
  • Web space / websites
  • File storage
  • Virtual servers
Strategic Business Support Services

OTS are now able to offer a full range of Strategic Business Support Services for both new and existing enterprises. Everything to assist with the process from Idea to Implementation, Business Planning, Resourcing, Company formation, Marketing, Communications, IT, Training & Quality Management Systems. 

A whole arsenal to make the move into business in an organised and progressive manner. 

We have built a catalogue of quality services which will enhance existing company performance and ensure your client base has more sustainability and increased growth.

  • Business Planning Advice & Formulation
  • Company Formation Service
  • Marketing Service
  • E-commerce Advice
  • IT Support
  • Quality Management Systems Formulation Service ISO9001
  • QMS Audit
  • Ongoing Business Support & Networking Advice



If you require IT, Technical or Strategic Business Support please contact:

admin@ourtechnicalsupport.com

or 

07014 282 147

Also Available

Photographic, Media, SEO & Web Design 

Based Enquiries:

www.suzimedia.com